State Farm® Insurance Agent Mary Alice Ubal
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
James Walters
September 29, 2026
"Fast and easy to deal with."
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Devan Ahern Felano
September 28, 2026
"Mary Alice's State Farm Agency is exceptional. The customer service from the entire staff is excellent. They're responsive, helpful and respond promptly to questions/asks. I would highly recommend them for all your insurance needs. I bundle my home, auto and life insurance with them for great rates and savings."
"Devan, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in West Seneca. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Mary Alice Ubal and Team "
carmen
September 28, 2026
"Great service"
"Carmen, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Nathan Tarnowski
September 25, 2026
"I was very impressed with Ashton and how helpful he was. Usually don't have as smooth of an experience with other company's. No holds, straight to Ashton who got the Job done!"
"Thank you for the 5-star review, Nathan! We’re proud to serve the West Seneca community and truly appreciate your support. "
Shawn Peckham
September 22, 2026
"I thought that changing about insurance would be a pain. But Megan @ State Farm made it easy and even a little fun. 5 stars all around!!"
"Thank you for the 5-star review of Mary Alice Ubal’s team - we really appreciate your kind words! "
Tito Acosta
August 12, 2026
"Great service!"
"Thank you so much for the 5-star rating, Tito! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Mary Alice Ubal "
heather secor
August 11, 2026
"She was amazing. So knowledgeable and understanding. Very easy to work with during the process she made quick. I am referring her to everyone I know!!"
"Thank you so much for the 5 stars, heather! We truly appreciate your feedback and are always happy to help whenever you need us. "
Brendan Davis
August 10, 2026
"Had a great experience switching over to State Farm. Ashton was a big help thank you so much!"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
plenahanjr
August 7, 2026
"Megan was very helpful and explained every step along the way."
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in West Seneca to know you had such a great experience with us. "
Caleb Jones
July 21, 2026
"Great people really helping me throughout the years of my first car good advisors of cars as well they will take good care of you"
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Mary Alice Ubal’s team. "
Andrea Stutz
July 16, 2026
"We worked with Ashton to bundle our home and auto insurance. He was incredibly helpful and knowledgeable. Ashton answered all of our questions!"
"Hi Andrea, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in West Seneca. If you ever need help, we are just a phone call away! - Your State Farm Agent, Mary Alice Ubal "
Nancy Krug
July 13, 2026
"Mercedes was a great help!"
"Hi Nancy! Glad to hear your feedback. Our team is always happy to help and answer any questions you have. Thank you for being our customer and thank you for your review!"
Beth Whipple
July 9, 2026
"Ashton and Mercedes helped me get car insurance for my newly licensed son. They took great care of us by answering my questions and really helping me to find the best policy for my son. I would absolutely recommend them!"
"Beth, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Mary Alice Ubal’s Team is just a call or email away!"
Shaylynn Hund
June 10, 2026
"Ashton was great. Very knowledgeable and did a great job making sure I understood everything as well. Highly recommend!"
"Thank you for your kind review of State Farm Agent Mary Alice Ubal’s Team. We appreciate it!"
Karisma Karisma
May 28, 2026
"Mercedes was very helpful and pleasant she made the whole experience simple"
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Mary Alice Ubal’s Team. "
D T
May 28, 2026
"Very informative. Thank you for service"
"We are grateful for your 5-star review, D! Thanks for taking a moment to share your positive rating of State Farm Agent Mary Alice Ubal’s Team here in West Seneca . "
T Leahy
May 26, 2026
"Very quick and helpful with billing concerns and answered and questions I had."
"Thank you for taking the time to leave such a great review, T. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Darrin Stock
May 26, 2026
"Everything went smooth , pleasant to talk to"
"Darrin, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Mary Alice Ubal’s Team here in our West Seneca office. "
Ryan Klee
May 14, 2026
"Would give zero stars if possible. Insanely high prices. Unfriendly staff. Absolutely no willingness to help the customer. Would not recommend. I am grateful that I never got into an accident because I can only assume that the process of filing a claim would be a total nightmare."
"As a business owner, my team and I take pride in how we service our customers including calling, emailing and texting if a policy will potentially lapse for non-payment of premium. Unfortunately, NYS regulates insurance guidelines, not State Farm and not your local agency- it's all regulated by the state so when an insurance company doesn't get payment for polices, the insured gets a grace period prior to lapse (for example). We give our customers exceptional service and go above and beyond every day. Please contact our agency directly to have a conversation regarding the claims you've made in this review that give a very inaccurate picture of the agency. It takes a lot of hard work, ethics, morals and values to run a business the way we do so we take reviews like this seriously and would like to help you with this situation."
Phil Zickl
May 12, 2026
"My interaction with Ashton went well. He was knowledgeable, professional, and helpful."
"Phil, thank you for your wonderful review of State Farm Agent Mary Alice Ubal’s Team!"
Morgan Donovan
April 29, 2026
"I would highly recommend Ashton for any insurance needs. He was kind, helpful, and walked me through every step of the process. He explained exactly what each aspect of the insurance policy included and looked like, and tried to provide me with every deal possible to save me money! I had an amazing experience with Ashton!"
"Thanks so much for the amazing review, Morgan! We really appreciate your support here in West Seneca . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Anne Hartel
April 9, 2026
"Excellent in explaining all of our insurances!"
"We are grateful for your 5-star review, Anne! Thanks for taking a moment to share your positive rating of State Farm Agent Mary Alice Ubal’s Team here in West Seneca . "
owen crawford
April 1, 2026
"Ashton was an amazing help and incredibly patient"
"Thank you for the amazing review, owen! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Jeff Strause
March 24, 2026
"Very knowledgeable and informative on our existing policy, as well as keeping us up to date with changes in the market. We are very pleased and highly recommend!"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Joe Cosenza
March 10, 2026
"Mary is very thorough and informative."
"Thank you so much for the 5-stars, Joe! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "